Customer Relationship Management (CRM) solutions are only effective if properly deployed to integrate with your organization's business processes. Therefore, engaging the right implementation consulting partner will ensure a smooth roll-out and greatly enhance the ROI from your customized application. Sales Optimizer focuses on helping you optimize your business processes by applying implementation best practices while sidestepping the common pitfalls. Sales Optimizer works with you to drive the delivery of a more effective initial deployment resulting in more efficiently generated analytics with improved quality of information that translates into business intelligence for your management teams.
Customization CRM can do what you want as long as you know how to customize it. CRM offers a platform that's open to all its customers. You can run your business applications upon CRM's Force.com platform through customization, make the platform tailored to your business processes.
As indicated in our CRM Implementation Cycle chart, consulting is the first part of the implementation cycle. It defines a path which all subsequent activities will go through. Our consulting service covers two aspects: one is how to utilize CRM's flagship CRM SFA solution to standardize a company's marketing process, sales process and customer support process; the other aspect is how to run a company's other business processes like HR and Finance Management on CRM's Force.com Platform.
We have authorized CRM consultants who are able to propose appropriate solutions according to your requirements. If you are the company looking for the right CRM tool to manage your customers, we strongly recommend CRM and our consultant will be able to help you understand how CRM can run your business processes; if you are the company already using CRM CRM and are looking for solutions to manage your other business processes, our consultant will be able to provide guidance on how to run them on CRM's Force.com platform.