DIGITAL SALES TRANSFORMATION
Powered by Salesforce®

OUR CLIENTS

OUR CLIENTS

Considering Sales Optimizer? You’ll Be In Great Company.

Hover for Details On A Few of Our Recent Clients

Tap for Details On A Few of Our Recent Clients

In Our Clients Words…

Sales Transformation enabled by a Salesforce® CRM implementation with High User Adoption.

For more than 50 years, CSC has developed smart, technology-enabled solutions to solve clients’ toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations. They are now the worlds 2nd largest IT consulting firm with over 98,000 employees. In 2013, CSC deployed a major sales transformation as a result of changing their go-to-market approach. This required a transformation in both behavior and supporting tools. CSC’s massive organization needed a way to collaborate and leverage the vast global resources and offerings and a way to align the language and process to leverage best practices while enabling the unique characteristics that created the CSC advantage. Their SAP CRM did not provide the platform necessary to make the sales transformation and execute the go-to-market strategy. They needed a CRM tool and process that could be enabled quickly, since they had less than 90-days to leverage their Global Sales Conference as the perfect training venue. Sales Optimizer and the CSC Salesforce® ProServe team worked together to provide a comprehensive sales transformation solution to enable the execution of the CSC new operating model. Sales Optimizers role in this transformation included the following components: End-to-end global sales process design, alignment to the challenger model and the sales methodology (opportunity and client planning). Sales Optimizer performed the following services: Discovery, design and architecture of the total solution; Configuration, implementation, user set-up and support ; Optimizer Apps for Sales Process, Opportunity Management and Account Planning aligned to the CSC methodology and approach.

“Sales Optimizer partnered with our internal Salesforce.com practice to do a rapid (64 day), Global (37 countries), Big Bang (~2500 user) implementation of Sales Cloud. Fifty days post our implementation – our adoptions rates are over 80%, which can be directly attributed to the thought leadership and training provided by Sales Optimizer’s team on the elements that really matter in a Sales Transformation and Salesforce.com roll out. I would give them my highest recommendation!“


Wendy Hartzell – CIO – Business Partner, Global Sales and Marketing, CSC

Great tool for salespeople.

“Many tools are billed as a great way for salespeople to manage their deals, but often salespeople find them to be a great way for themselves to be managed. This one goes beyond that. It provides a great mechanism for common language when you are doing a lot of team based selling and a great way for reviewing the deals with your manager. However, many tools are billed as a great way for salespeople to manage their deals, but often salespeople find them to be a great way for themselves to be managed. This one goes beyond that. It provides a great mechanism for common language when you are doing a lot of team based selling and a great way for reviewing the deals with your manager. However, the greatest attribute for those that use it properly is that it is a full time 24/7 coach for you in every deal. It never laughs at you, never punishes you for not knowing something and always gives you advice in how to correct your areas of weakness and exploit your areas of strength”


Eric Vermillion – Vice President Sales Americas – Enterprise Group

Complete nationwide roll out and on-going training support.

As happens in many sales organizations, Toshiba Business Solutions President Mark Downing faced some sales management challenges trying to finish out FY 2010. Sales representative productivity needed a hefty rise and he had quite a few new-to-management sales managers trying to help find the magic formula to sales team success. Partnering with Sales Optimizer in a three-pronged technology, tools and training effort, Mark was particularly pleased with the Sales Management Leadership and Coaching (SMLC) workshop that was offered alongside the Salesforce® User Adoption program.

“Sales Optimizer assisted us during our entire implementation of SFDC. They were solely responsible to initially train our sales force on the SFDC platform, and also provided terrific on-going sales management leadership training focused upon pipeline growth and major account take downs. All the training was completed by experienced, capable training personnel, and was received in a very positive manner by the entire sales team. We have utilized their team for custom apps, and development of several new platforms that have greatly improved productivity for our sales teams and their administrative support personnel. Sales Optimizer has proven to be a solid partner by every definition of the word. We have plans to continue to utilize their support and would recommend them highly to anyone interested in working with an organization that is truly committed to your success.”


Scott Robinson, Director of Operations, Toshiba America Business Solutions, Inc.

Solid CRM and Sales Process Foundation.

Cenveo is a world leader in the management and distribution of print and related offerings. They are a $2-billion company with a long history of delivering top value for their customers. Headquartered in Stamford, Connecticut, the company encompasses more than two dozen entities in over 100 facilities across the U.S., as well as manufacturing operations in Asia, South America and Central America.

“The Sales Process-CRM Configuration-Training program that Sales Optimizer offers has been a good fit for our organization and roll out plan. We have recently finished the Sales Process design and are excited to continue with their program and expand it to other divisions within our company.”


Paul Baker – CFO – Cenveo Labels & Packaging Group